WMJ Marine PO Box 24 Del Mar Ca 92014 United States ask@wmjmarine.com
We bring the best possible price to our valuable
customers by our superb management minimizing our cost and keeping our operation
simple. Our marine products are offered at DEEPLY discounted price everyday. We
carry all the major brands including Garmin, Icom, Furuno, ACR, B&G, Blue Sea, Charles Marine, FLIR, Fusion, Intellian, KVH, Lumishore, Lumitec, Maxwell, Maretron, Comnav, Raymarine, Minn Kota, Motorguide, Newmar, Nobeltec, Revere, Survitec, Rupp, Seaview, Cannon Downrigger, Scotty Downrigger, Navionics, Sitex, JRC, Navpod, Poly-planar, Icom, Xantrex, Humminbird, Teleflex Seastar, Uflex, Sitex, Taco Marine, and more.
We are adding new items everyday. If you don't find what you are looking for,
just let us know or check us again later!
Secured Transaction:
Our Merchant system, Aabaco Small Business,
takes your security seriously and takes reasonable
steps to protect your information. No data transmission over the Internet or
information storage technology can be guaranteed to be 100% secure. The
following is a summary of the measures taken to protect your information and
descriptions of ways we implement these measures for different types of
information you may provide to us.
The
following is a description of steps our Merchant system takes to protect your
information from misuse when ordering through a Store.
- Secure Socket Layer (SSL):
Store uses SSL (Secure Socket Layer) encryption when transmitting certain
kinds of information, such as financial services information or payment
information. An icon resembling a padlock is displayed on the bottom of most
browser windows during SSL transactions that involve credit cards and other
forms of payment. Any time a Store asks for a credit card number during
checkout for payment, it'll be SSL encrypted. The information you provide will
be stored securely on our servers.
- CISP Compliance: Store is
certified CISP-compliant. Created by Visa and MasterCard, the Cardholder
Information Security Program (CISP) outlines a standard for security
procedures for merchants and service providers that store, process, or
transmit cardholder data.
- Secure Storage: Our Merchant
system maintains reasonable physical, electronic, and procedural safeguards
that comply with federal regulations to protect personal information about
you.
No Sales Tax:
No Sales Tax is applied, except in our business location, California.
Shipping questions?
Stocked items will be shipped within 24 hours or less. Orders made late Friday
will be shipped on Monday. If ordered items are out of stock, we will email you
immediately regarding expected shipping date. Shipping costs will be shown
during the checkout in real-time, based on the UPS rate.(UPS rates are based on
the weight and the package size)
Oversized item, such as rods or antennas, will be charged extra.
The package over $200 will be shipped with Signature
required to avoid any theft or mis-delivery. Please use a daytime Shipping
address for a high value orders.
There will be $12 rerouting fee for the address changes
after the order was shipped.
If the shipment was refused by customer, the
customer will be responsible for actual shipping fee and return shipping fees.
UPS or US Postal Tracking Available:
By providing us with a valid email address when ordering, you will receive a
timely email verifying the day your order is shipped and your UPS or US postal
tracking number, which can be monitored via the Web.
For UPS, go to www.ups.com
For US Postal service, go to www.usps.com
For Fedex, go to www.fedex.com
Please note that No tracking service for US Priority Mail is available for some
countries.
Cancel an order?
All orders (including backorders) may be cancelled with no additional fee prior
to shipping.
Cancellations must be made by email (ask@wmjmarine.com) or
CHAT Online
WMJ Marine WILL NOT CANCEL AN ORDER OVER THE PHONE.
If your order
has been shipped it may be returned following the Return guidelines listed below.
Once shipped before Cancellation by Customer,
15% of Restocking fee will apply to the total of the order and No shipping fee is refundable
After Sales ?
- All the sales are final. There will not be any
price match after the order is invoiced and shipped.
Payment Methods?
WMJ Marine accepts Major Credit Cards, Visa, MasterCard, Discover and
American Express issued by banking institutions. Also, we accept
Bank wire and PayPal. In order to safeguard our customers and
our business, we rigorously check the validity of submitted credit card
information, including billing and shipping addresses. Purchases being shipped
to addresses other than the billing address for the credit card may be delayed
while we verify the information.
Also, we accept Bank Wire-transfer or Check.
For more information on the payment method for International order,
Please click here!
Are there alternative ways to place an order?
Please contact us via email
ask@wmjmarine.com or Call us at
. Please download
the order-form before fax it to us.
You may also send your orders to:
WMJ Marine
PO Box 24 Del Mar Ca 92014 United States
Problem with Delivery of Shipment?
All claims on shortages and/or damaged goods must be made within 10 days of the
delivery of the package. Please email us or call us for any damages
or missing parts within 10 days of the delivery of the package and we will
instruct you how to proceed.
Do you want to return the merchandize?
Return Policy:
- Return Authorization numbers are required on all returned items. All
returned units Must be Complete and in Factory Packaging. Please contact us to
receive our Return Authorization Number and further instruction for return.
- All returned units without Return Authorization number will be refused.
- Packages must have RA number written visibly on
the Shipping Label. All items must be returned in the
original packaging and a new and resellable condition.
Damaged items: All claims on damaged goods must be made within 7 days of
delivery to receive a return authorization via email or phone.
Non-Defective items: Within 25 days of invoice date,
merchandises may be returned with a 15% restocking fee or more depending on
ordered items
Defective
items:
Within 25 days of invoice date,
the
customer must first contact the manufacturer for
a
technical support to confirm the
product is defective. Please provide the name of the technician
at manufacturer,
serial number, and the
details about the defect via email. Return instructions will be provided afterward.
After 25 days of invoice date, the defective items must be returned to
manufacturer for the warranty repair.
Additional restocking fee will apply, depending on the items and/or the
condition of returned items, for any damages or missing items.
All units requiring Service, either Warranty or otherwise, should be
returned directly to the appropriate Manufacturer.
Electronic-Chart/Software/Video/Life-raft are not returnable.
Shipping charges are not refundable.
We are not responsible for any shipping cost returning your purchase
Special orders, such as international orders, are not returnable.
WMJ Marine is not responsible for lost packages in shipping, products
damaged in shipping, any orders that are returned to any address other than
the one listed above, or any order returned. It is advised that you insure
your package when shipping back to us and have tracking codes.
For international shipping, please note that the customer will be
responsible for all the shipping charges including return shipping fee and
import tax, in case the package is refused.
All the products comes with US manufacturer's warranty.
Contact the Returns Department:
Please email us at
ask@wmjmarine.com
with the info below for the return instruction and the return address,
If, for any reason, you wish to return your order.
The return instruction will NOT be issued over the phone.
Your Name:
Order Number:
Your Address:
Phone Number:
Email Address:
Reasons for requesting a return:
Again, you must be issued a RMA# and a
return shipping address before you return your order.
Please do NOT return it to our mailing address.
International Order:
Currently, shipping rates for international order are calculated in real time
during checkout only for UPS worldwide expedited and UPS worldwide express. We
can also provide US Global Express at your request to save on shipping charges,
but there may not be a tracking service in some countries. Please email us if
you would like a different shipping method. For more detailed information on
Internation order, Please
click here!
Please note that the customers are responsible for all customs Duty and Tax and customers will be responsible for all the shipping charges
including return shipping fee and import tax in case the package is refused.
If you have any questions, please send us email at
ask@wmjmarine.com
We do not ship such items as fishing rod/reels/knives, internationally at
this time
Please note that we are not responsible for the import duties/taxes/fees.
Safe Online Transaction?
Secure Shopping Guaranteed!
When making your purchases on our secure server, you are protected by Secure
Socket Layer (SSL) technology. By using SSL technology, your order
information is encrypted to avoid the decoding of that information by anyone.
This makes online buying as secure as purchasing by telephone.
Warranty:
All warranties for products purchased through WMJ Marine are the responsibility
of the respective manufacturers in USA. All issues, claims and questions concerning
product warranties should be submitted directly to the manufacturers in USA.
Legal Stuff:
WMJ Marine shall not be responsible for any inaccuracies, typographical errors
or omissions in price or product information found on this web site. We reserve
the right to make product information and pricing changes without notice.
Specifications, features and promotions about product found on this web site are
obtained from the manufacturer and may be changed by the manufacturer without
our knowledge at any time.
WMJ Marine disclaims any responsibilities or liability for any damages, loss or
injury arising out of your purchase or use of the goods or services from our
store.
Compliance with consumer eligibility rules required by the manufacturer for
factory rebates or other similar promotional programs shall not be the
responsibility of WMJ Marine.
Any consumer complaint or special compensation requests resulting from such
promotional programs must be filed with the manufacturer and shall not involve
WMJ Marine.
WMJ Marine assumes no liability for the use of any information posted or for the
use of any product described on this web site.
Price may change without any notice
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